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Marketplace information

Know the rules before placing your bid.

The current marketplace rules for verification, auction participation, closing, orders, documents, and delivery.

One connected marketplace Verified accounts. Secure bidding. Buyer support.
Policy & guidance Updated August 10, 2026

Before bidding

  1. Create an account with your accurate legal name, contact email, and phone number.
  2. Submit your contact and billing address with the driver’s license photos requested on your verification page.
  3. Wait until your identity verification is approved.
  4. Review the complete lot page and ask questions before the auction closes.

Bid rules

Only an approved bidder can place a bid. Review the displayed amount, lot details, buyer rules, and confirmation carefully before submitting. Contact the auction team before bidding if you need clarification about submission, changes or cancellation, closing, or results.

Closing and results

When a lot closes, review the auction result, purchase details, and next steps in your account. Order details, documents, and instructions appear when applicable. If verification requires a new review, complete it before placing another bid.

After closing

The buyer should review the order, bill of sale, invoice, payment instructions, destination details, and any written lot-specific warranty. Delivery tracking and documents appear in the buyer’s account as they become available.

Confirm lot-specific terms

Before bidding, contact the auction team to confirm applicable fees and taxes, payment deadlines, inspection access, asset removal timing, title timing, transport responsibility, cancellation or refund terms, disputes, and any written warranty.

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