Policy & guidance
Updated August 10, 2026
30-day hassle-free returns
Our 30-day return policy helps you buy with confidence. Contact our team if you would like to arrange a return.
Arrange your return
Share your lot or order number and tell us how we can help. Our team will provide the return instructions and explain the arrangements for your purchase.
Refunds and cancellations
Contact our team before changing or cancelling an order. Review the information supplied for your purchase for return arrangements, refund handling, and any applicable transport details.