Why do I need identity verification?
Identity review helps protect buyers and sellers and is required before an account can bid. Submit your contact and billing address with the driver’s license photos requested on your verification page for secure review.
Where can I follow my auction activity?
Sign in to review your auction activity, results, purchase details, and next steps.
What should I check before submitting a bid?
Review the amount, lot details, condition information, schedule, buyer rules, and lot-specific notices carefully. Contact the auction team before bidding when an important detail is missing.
What happens when an auction closes?
Sign in to review the auction result, purchase details, and next steps. Your account shows any available documents and instructions.
Where will I find my documents?
When the auction team prepares them, your bill of sale and invoice appear with the applicable order in your account. Access is limited to you and authorized auction personnel.
How does delivery tracking work?
When delivery tracking is available, open it from your account for the latest progress. Confirm arrival arrangements with the auction team because schedules may change.
What warranty is included?
Equipment purchases include a six-month full-coverage warranty. Review the information supplied with your purchase and contact our team for help with service or a claim.