Policy & guidance
Updated August 10, 2026
Six-month full coverage
Equipment purchases include full warranty coverage for six months. Keep your purchase and warranty information available when contacting our team.
Help with your equipment
If you need warranty support, contact us with the lot number, a description of the issue, and any relevant photographs. Our team will explain the next steps for your purchase.
Your warranty information
Review the warranty information supplied with your purchase for the start date, service arrangements, and claim process. Contact us if you need a copy or help understanding any detail.
